Engagement Models

Engagement models are strategic frameworks used to define and manage the relationship between a business and its customers or clients.

Staff Augmentation & Contracting Services

Flexible IT solutions with Staff Augmentation & Contracting Services approach, ensuring project efficiency, cost control, and expert resource allocation.

Managed Services

Comprehensive IT managed services ensuring seamless operations, proactive support, and scalable solutions for business growth.

Hybrid Onshore Offshore

Optimal IT delivery through Hybrid Onshore Offshore model, balancing cost efficiency, quality, and round-the-clock support.

Campus and Next Generation Hybrid Model

Optimal IT delivery through Hybrid Onshore Offshore model, balancing cost efficiency, quality, and round-the-clock support.

Staff Augmentation & Contracting Services

Pay for the actual hours and the resources for the project.

  • Flexibility: We offer flexibility in terms of project scope and requirements. Clients can adjust project goals and features as they go, which benefits projects with evolving or unclear requirements.
  • Hourly Rates: We have a defined rate card for each skill and resource involved in the project.
  • Transparency: Clients can see detailed reports of hours worked by each resource and the expenses incurred, allowing for better tracking and budget management.
  • Risk Sharing: Unlike fixed-price contracts where the risk of scope changes or delays falls primarily on the service provider, we distribute these risks more evenly.
  • Communication and Collaboration: Regular updates and discussions help manage expectations and ensure alignment on project goals.

Managed Services

Provide more capability to your company end-users Allow in-house IT to focus on more strategic IT programs Free your team to focus on your business's core competencies

  • Proactive Maintenance: IGI takes a proactive approach to IT management, ensuring systems are updated, monitored, and optimized to prevent issues before they occur.
  • 24/7 Monitoring and Support: Continuous monitoring of networks and systems allows for early detection of potential problems, often before they affect operations. IGI also provide support services around the clock, ensuring rapid response and resolution of issues.
  • Scalability: IGI manages the needs of the business, allowing for flexibility as operations grow or change.
  • Cost Efficiency: IGI helps businesses to reduce operational costs associated with maintaining an in-house IT team, as well as minimize downtime and its associated costs.
  • Focus on Core Business: IGI helps businesses to focus more on their core competencies and strategic objectives, rather than day-to-day IT operations.

Hybrid Onshore offshore

This is a strategic approach to optimize resource allocation, cost-efficiency, and operational effectiveness. This model blends the advantages of onshore, domestic and offshore, international resources to leverage the strengths of both.

Distributing tasks between onshore and offshore teams can mitigate risks related to talent shortages, market fluctuations, geopolitical instability, and regulatory changes.

Benefits:

  • Cost Efficiency
  • Access to Specialized Skills
  • 24/7 Productivity
  • Enhanced Competitiveness
  • Local Presence and Customer Satisfaction

Campus and Next Generation Hybrid Model

The Next Generation Hybrid Model combines the best of both on-campus and remote work environments, offering flexibility and scalability. This approach allows IT service companies to tap into a global talent pool, enabling employees to work from various locations while maintaining a connection to central offices for periodic collaboration and training.

Advanced digital tools and cloud-based platforms facilitate seamless communication, project management, and data security. The hybrid model supports a balanced work-life integration, reduces overhead costs, and enhances resilience to disruptions. By blending the stability of the Campus Model with the agility of remote work, IT service companies can optimize performance, innovation, and employee satisfaction.